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Front Desk Associate (Part-Time)

Front Desk Associate (Part-Time)

Eden Senior CareGreendale, WI, US
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Eden Vista Greendale is an industry-leading assisted living community in the heart of Greendale, WI. Our campus allows each resident to enjoy life to the fullest with the peace of mind that our care team is always there to support them when needed. We cultivate a culture and home-like environment to attract the best healthcare professionals and caregivers to ensure that each resident is treated like family.

Eden Vista Greendale is a proud member of the Vista Senior Living Management network where compassionate care meets exceptional living. With 16 communities spanning across multiple states, Vista Senior Living specializes in Assisted Living, and Memory Care services. Our dedicated team ensures a nurturing environment where seniors thrive and find joy in every moment.

Position : Front Desk Associate (Part-Time)

Schedule :

  • Part-Time - 25 hours per week
  • Monday to Friday
  • 11 : 00 am to 4 : 00 pm tentatively

Job Responsibilities :

We are looking to add a personable Front Desk Associate to our team!

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Front Desk Associate will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

If you think you'd make a great fit, we'd love to hear from you!

Essential functions of the position include, but are not limited to :

  • Assures adequate number of staff are scheduled at all times to meet the resident's needs as well as federal, state, and local regulations.
  • Assures monthly and daily staffing records are completed on time.
  • Secures coverage for vacancy shift, open positions, vacations and staff call-offs.
  • Operates multiline telephone and paging system efficiently and professionally.
  • Answers incoming calls, determines the nature of the call and routes the call to the appropriate party.
  • Handles sensitive information regarding residents' and other facility matters with professionalism and confidentiality.
  • Maintains resident trust fund accounts.

    • Ideal candidates will have :

  • Previous experience working as a medical receptionist / front desk preferred
  • A passion for working with people.
  • Previous experience in a memory care setting a plus
  • Excellent interpersonal skills and the ability to maintain cooperative working relationships
  • Effective communication skills, both verbal and non-verbal
  • Problem-solving skills
  • The ability to remain calm and adapt to changing situations
  • Ability to work under stress while remaining caring and kind
  • Ability to understand and work in a variety of situations in a positive and constructive manner
  • Excellent organizational skills with the ability to set and meet deadlines

    • Job Type : Part-time

    Work Location : In person

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    Front Desk Associate • Greendale, WI, US

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