Customer Service Representative - Burlington

Nordstrom Inc
Burlington, MA
Full-time

Description

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store.

A day in the life

  • Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
  • Build lasting relationships with customers
  • Give the best service to our customers on their terms
  • Provide honest and confident feedback to customers about style and fit
  • Seek fashion and product knowledge to build your expertise
  • Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
  • Grow relationships by opening new Nordstrom Rewards program accounts
  • The hours and schedule for this position will vary by week depending on business needs
  • This role may require you to be flexible to occasionally performing work / duties in a department other than the one you were hired into

You own this if you have

  • Excellent communication and people skills
  • A self-motivated, goal oriented focus
  • Strong interest to use networking and technology to achieve sales goals
  • The ability to excel in a team environment
  • The ability to prioritize multiple tasks in a fast-paced environment
  • Organization and follow through
  • The ability to work a flexible schedule based on business needs

We’ve got you covered

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

  • Medical / Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

30+ days ago
Related jobs
Promoted
Ethos Veterinary Health
Wellesley, Massachusetts

Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service,. Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service,. Customer service representative, client care speci...

Promoted
Atlantic Aviation FBO Services, Inc.
Concord, Massachusetts

Why You'll Love This Aviation Front Desk Customer Service Representative Job. Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk ...

Promoted
Morph Management
Boston, Massachusetts

If you're a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Imperial Connections, you can combine these natural strengths with your skills to deliver innovative, individualized solutions that meet customers' ever-changing needs. Intr...

Promoted
Pls Financial Services, Inc.
Chelsea, Massachusetts

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...

K&G Fashion Superstore
Reading, Massachusetts

Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day. Our Senior Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to: . ...

PLS Financial Services
Chelsea, Massachusetts

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred. As such, they are accountable for delivering superior customer service...

Expeditors
Peabody, Massachusetts

Report customer feedback to management, including any signs of customer. Daily process and input of all customer orders and distribution accounts. Generate all related paperwork and necessary information required for customer work. Trace orders as required and notify customers of activity concerning...

PLS Financial Services
Medford, Massachusetts

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred. As such, they are accountable for delivering superior customer service...

Serur Agencies
Boston, Massachusetts
Remote

We are looking for three customer service representatives to join our team based out of our Wilmington, MA office, however the work can be performed fully remotely. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibiliti...

Destinee Travel
Boston, Massachusetts
Remote

Full-service agency serving clients nationwide. ...