A company is looking for a CDS Intake Specialist who will serve as the first point of contact for network providers, physicians, and members.
Key Responsibilities
Receive and process authorization request intake via phone, fax, and web
Verify eligibility and completeness of information for authorization requests
Provide customer service to callers following up on existing authorization requests
Required Qualifications
High School Diploma or GED (Required)
0 or more years of applicable work experience
Experience in a medical, healthcare, and / or contact center setting is preferred
Ability to remain stationary for prolonged periods
Capability to adapt to changing priorities and meet deadlines
Intake Specialist • Charlotte, North Carolina, United States