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Licensing and Permitting Manager

Licensing and Permitting Manager

Family DollarChesapeake, VA, US
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Job Description

Primary responsibility in acquisition of new licenses / maintaining business. Health alcohol, tobacco and all other ancillary licenses in stores develop timelines, manage resources, ensure deadlines are met, and be responsible for the execution of Adult Beverage expansion through handoff to the business units while handling escalations of issues that may arise with Government Officials / municipalities, General Contractors, Landlord’s, Operations, Merchants, Strategic Vendors or other unforeseen items. Teams will consist of cross functional members from across the company

Responsible for seeking areas of improvement, cost-savings, efficiencies, and new technologies.

Principal Duties and Responsibilities

  • Serve as the primary point of contact for all licensees with internal and external resources such as operations, merchandising, leasing, third parties, all municipalities and appropriate government entities
  • Handle escalations of issues that may arise or other unforeseen items
  • Plan, execute and manage the successful implementation of adult beverage expansion as a high priority corporate initiative.
  • Perform ongoing project management, including management of people, timelines and tasks.
  • Lead cross-functional team members to identify issues and risks, reach decisions and resolve problems.
  • Accountable for delivery on deadlines
  • Lead team to apply for licenses for applicable new stores and maintain / renew for existing stores
  • Prepare / review / maintain scope of work, service agreements, budgets and operating budgets for all adult licenses
  • Research & review regulations / requirements to determine operating requirements for various licenses, promotional ideas, and regulatory compliance.
  • Ensuring ongoing compliance by licensed businesses and assist when compliance issues arise, including attendance with attorneys at hearings or city council meetings.
  • Research and review leasing restrictions as applicable for ABC / Tobacco licenses
  • Responsible for running reports and maintaining data integrity in our system-of-record as may be required
  • Ensure completion of weekly time approvals
  • Other duties as assigned

Minimum Requirements / Qualifications

  • B.S. in business related field required. Project management certification a plus
  • 5 – 7 years of experience in working with alcohol and tobacco licensing in industry or equivalent
  • Ability to handle multiple priorities in a fast-paced environment
  • Strong problem solving, communication and organizational skills
  • Minimum required typing speed of 45 wpm
  • Extensive experience in word-processing, spreadsheet and web-based software applications
  • Strong business writing skills, [efficient] effective communication and interpersonal skills are a must
  • Must be a motivated self-starter with the ability to work independently and within a team.
  • Must possess a high degree of organizational skills with the ability to effectively prioritize projects
  • Must have the ability to recognize the need for action and quickly arrive at accurate decisions
  • Ability to effectively lead and manage teams
  • Innovative - brings fresh thinking, identifies and recommends new ideas, develops new approaches and processes to improve team and project performance
  • Understands the importance of communications and relationship building with internal and external groups.
  • Demonstrated effective written, verbal presentation and analytical skills.
  • Desired Qualifications

  • Experience in Property Management, Real Estate, Construction, Retail Licensing or Building codes
  • Software experience with LicenseHQ
  • Experience in city or government finance
  • Property tax or tax billing
  • Project management certification a plus
  • Accounts receivable / payable
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