IT Service Desk Technician

VirtualVocations
Hamilton, New Jersey, United States
Full-time

A company is looking for an IT Service Desk Technician.Key Responsibilities : Provide prompt and professional responses to usersServe as the initial point of contact for troubleshooting hardware / software issuesAccurately document user information and troubleshooting steps in the ticketing systemRequired Qualifications : High school diploma with 1+ year experienceU.

S. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills

7 days ago
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