Job Description
Job Description
Who We Are :
Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments.
Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.
The Role :
A Reputation Management Team Leader & Lead Strategist at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals.
The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of two to three years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment.
This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.
Responsibilities
- Manage the day to day account responsibilities of clients.
- Stay current on new reputation management, social media management, SEO and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.
- Ability to supervise and mentor staff.
- Produce monthly reports that demonstrate the value of our services.
- Develop and implement the strategy for campaigns.
- Communicating confidently with your clients
- Identify and participate in new business opportunities, as necessary.
Requirements
- Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.
- Proficient knowledge of SEO best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.
- The ability to manage many projects with various deadlines and meet those deadlines.
- The ability to honor and maintain a strict level of confidentiality.
- The ability to take direction & work autonomously once briefed.
- Experience working in a fast-paced, results-orientated environment.
- Think creatively and outside of the box.
- The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.
- The ability to set clients expectations.
- Experience managing a small team of analysts.
- Experience managing vendors.
- Superb writing and editing skills.
- Basic knowledge of Public Relations.
- Strong time management skills.
- Must be very well organized.
The Perks :
Competitive benefits package - up to $80,000 DOE, including medical / dental / vision support, vacation / sick time / paid time off for major holidays, 401(k), flexible working arrangements (i.e. working remotely)
Consulting Team Lead - Microsoft Fabric & Power Bi (remote)
You love leading and mentoring teams effectively while navigating challenges with an unwavering focus on delivering on your team's and personal utilization goals. We are seeking a proactive, confident self-starter, who excels in a competitive environment, to take on the role of Consulting Team Lead....
OneIMS - Digital Marketing Team Lead /SEO and PPC
The Inbound Marketing Team Lead is responsible for management of all assigned online marketing campaigns with clients and employees. We are looking for an individual who can operate in a team-based leader, dynamic and evolving structure, is self-motivated, is passionate about online marketing, and h...
SEO Strategist (Remote in US)
SEO Strategies: Craft SEO strategies and provide proactive recommendations for clients tailored to their unique goals, strengths, and challenges. Cross-Team Communication and Strategy: Work cross-functionally with web, paid, and creative teams to ensure on-time delivery of initiatives and cohesive d...
Temporary Customer Service Representative
Customer service: Answer phone calls, emails, and live chats, assist customers with inquiries, and troubleshoot issues. A growing healthcare organization in Skokie is looking to hire a temporary Customer Service/Data Entry employee for a 30-60-day project starting on Monday, October 14th to work ons...
Customer Service Representative
We are offering an opportunity for a Customer Service Representative at a Global Company to join our client near Des Plaines, Illinois. The role involves serving customers by providing product and service information, resolving issues, maintaining customer records, and contributing to team effort by...
Front Desk / Customer Service Representative - Part Time
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, d...
Customer Service Representative $14.65 Per Hour
Customer Service Representative (Current Employee) - 11149 Research Blvd Austin, TX - October 23, 2020 Our Customer Service Representatives get very good training. Customer Service Representative 3 salaries **More Goodwin & Company Customer Service salaries**. Reviews for Customer Service Represent...
Customer Service Representative- Bilingual Spanish Preferred
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred. As such, they are accountable for delivering superior customer service...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
We are seeking a Customer Service Representative to join our team! You will be responsible for supporting day-to-day activities of the field service technicians as well as providing quality service and solutions to our clients. Schedule and coordinate service calls to available Field Service Technic...