Customer Service Associate for Retail Store with Generous Employee Discount

Duluth Trading Company
Fridley, MN, United States
$15-$16,58 an hour
Full-time

Position Overview : A successful Customer Service Associate for our retail store will strive to provide exceptional service to our customers, always aiming to create special experiences that go above and beyond.

Position Details :

  • Develop a deep understanding of our products to offer friendly and solution-oriented service to customers
  • Provide personalized service at every stage of interaction with customers
  • Effectively communicate sales and promotions to customers
  • Proactively resolve customer concerns with empowerment to provide positive resolutions
  • Assist in receiving, processing, and replenishing merchandise
  • Maintain cleanliness and presentation standards in the sales floor and other areas
  • Accurately and efficiently process all register transactions
  • Adhere to company policies and procedures

Requirements :

  • High school diploma or equivalent
  • Customer-centric mindset
  • Strong communication and teamwork skills

Environmental Factors :

  • Must be able to stand or walk for up to eight hours a day
  • Frequent bending and lifting of up to twenty pounds
  • Use of a computer up to 60% of the time throughout the day

Benefits : 40% employee merchandise discount, 401K program with company match, employee stock purchase plan

Compensation : $15.00 - $16.58 / hour

1 day ago
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