Data Center Technician

TEKsystems
Goodyear, AZ, US
Full-time

Job Description

Job Description

TEKsystems is seeking a Data Center Technician to join their team in Goodyear, AZ!

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Scope :

  • Respond to service tickets for servers in customer datacenters in a timely manner
  • Keep parts lockers up to date and properly stocked at all times
  • Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
  • Track server fleet health and validate that we are always exceeding customer requirements for total servers online
  • Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter
  • Apply firmware and BIOS updates as needed using engineering-approved tools
  • Comply with all datacenter safety, security, and operational protocols at all times

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge and skills :

  • Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers
  • Ability to regularly lift and move server systems that weigh up to 70lbs
  • Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role
  • Must be able and willing to travel
  • Linux terminal basic experience
  • Windows CMD basic experience.

Competencies

  • Demonstrated strong ownership, self-motivation and ability to work autonomously
  • Ability to work successfully with geographically dispersed teams
  • 30+ days ago
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