COLLEGE OF CHARLESTON - Director of Ticketing Operations and Donor Engagement
Location : Charleston, South Carolina
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Position Type : Classified
Faculty / Non-Faculty / Administration : Non-Faculty
Pay Band : 5
Level : 5
Department : Athletic Staff-EandG
Job Purpose : The Director of Ticketing Operations and Donor Engagement will oversee all aspects of the Athletic Box Office and Ticket Operations for TD Arena and Patriots Point facilities, including generating new revenue and servicing existing accounts.
The Director will be integral in the development of ticket sales and service strategies as well as donor engagement. This position requires someone who is outgoing and highly motivated to contribute to the overall ticket sales and service efforts and is passionate about development and making contributions to the external team.
Minimum Qualifications :
- Bachelor's degree from a four-year college or university in business, sports administration, marketing, communications, advertising, or another related field.
- Minimum of three years of relevant work experience in college sports marketing and promotions is preferred.
- Knowledge and experience in Paciolan or comparable ticketing software is required.
- Candidates with an equivalent combination of experience and / or education are encouraged to apply.
Required Knowledge, Skills, and Abilities :
- Outgoing, organized, detail-oriented, and able to work in a fast-paced environment with minimal supervision.
- Ability to make outbound ticketing sales calls.
- Experience in organizing and supervising game day and seasonal workers.
- Strong interpersonal skills and ability to maintain positive relationships with colleagues, fans, donors, student-athletes, coaches, and administrators.
- Excellent written and verbal communication skills.
- Problem solver, self-starter, and intrinsically motivated with proactive thinking and interest in developing and executing new ideas.
- Willingness to work in a team atmosphere where expectations are set and managed while giving staff flexibility to do their assigned tasks as both a leader and / or a follower.
- Experience with Paciolan ticketing software or comparable software, with the ability to build out seasons, events, games, etc.
- Proficiency in Microsoft Office Suite.
Additional Comments Regarding Position : This position will require night and weekend availability.
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