Front Desk Receptionist
Job Description
Job Description
Description :
At Excel our mission is simple : to provide the very best in medical services for those who come to us with orthopedic problems and injuries.
Come join us and help make a difference in our patient's lives. This position includes :
- Greet and check-in patients in a friendly and professional manner
- Schedule and confirm patient appointments using medical scheduling software
- Problem-solve and schedule optimization
- Collect and verify patient information, including insurance details, co-pays and payments as needed
- Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care
- Maintain patient records and ensure they are accurate and up-to-date
- Follow HIPAA guidelines to protect patient confidentiality
- Assist with medical administrative tasks, such as filing and organizing documents
Requirements :
- Ability to communicate clearly and effectively with a diverse population
- Experience working with electronic health record systems, such as eClinicalWorks
- Knowledge of medical terminology and procedures
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and handling incoming calls professionally
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