Payroll Partner Service Advocate

A company is looking for a Payroll Partner Service Advocate.

Key Responsibilities

Provide responsive and timely service to payroll partners through various communication channels

Resolve routine to advanced issues related to policy issuance, cancellations, and renewals

Support training and onboarding of new hires and maintain training materials

Required Qualifications

High school diploma or GED required; associate degree or higher preferred

1+ year in a high-volume customer contact environment required

1+ year of insurance customer service experience required

1+ year of Payroll Partner customer service experience preferred

Proficiency in G-Suite Tools, Salesforce, and payment processing systems preferred