Control Manager Product Owner

Job Description

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks.

In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

As a product owner associate on the Controls Room team you will assist in the overall objective to empower the firm's broader Control Management organization with risk-based information to manage their control environment.

One way we achieve this is by managing and developing applications and tools to monitor, report on, and help mitigate operational risk for the Firm.

You will have opportunities to apply your skills to help enhance our business platform that leverages cutting edge technologies including Artificial Intelligence and Machine Learning.

You will be in a position to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

Job Responsibilities :

Design solutions and features that solve real business problems and translate them into product features that support business needs.

Construct meaningful epics and document user stories with sufficient detail and acceptance criteria to drive successful delivery.

• Develop an in-depth understanding of risk and control program strategies and apply this knowledge to improve your product, determine solutions, resolve issues, and anticipate new requirements as the product evolves.
• Create, prioritize, and proactively manage the product's backlog based on the overall strategy, business objectives, and in alignment with the product roadmap.
• Serve as the primary interface between stakeholders and the development teams; ensure there is buy-in from stakeholders on all key decisions and translate those into clear requirements for the development teams.
• Communicate with stakeholders and development team to make sure the goals are clear, and the vision is aligned with business objectives.
• Partner with the Program Management team to ensure the product's progress is reported accurately on status reports and product roadmaps.
• Complete test execution during UAT and partnering with the UAT manager to define test scope and ensure timelines are established and reported accurately on status reports.
• Participate in sprint showcases to review new features and ensure quality of deliverables.
• Participate in sprint retrospectives to promote continuous improvement of team workflows and core processes.

Required Qualifications, Capabilities, and Skills :

• Minimum of 4 years of experience in writing user stories or business requirements as a Product Owner or Business Analyst.
• Strong written & oral communication and presentation skills with experience communicating effectively with a diverse audience across business and technology partners, including senior leadership.
• Strong analytical skills, ability to problem-solve, and detail oriented.
• A good understanding of Agile software development methodology in a large enterprise.
• Experience in creating UX storyboards, high-level UI wireframes / prototypes, workflow diagrams, and UAT tests.
• Experience in gathering requirements to build actionable reports and visually engaging dashboards.
• Ability to manage multiple project work-streams concurrently with competing deadlines.
• Flexible, adaptive, and resourceful; demonstrated ability to work in a fast-paced demanding environment.
• Strong interpersonal skills to manage relationships with a diverse set of partners & stakeholders at varied levels of management.
• Experiencing working in both team and independent environments.
• Bachelor's degree in Management Information Systems, Finance, or related field.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk.

The team focuses on four areas : Control Design & Expertise, Risks & Controls Identification / Assessment, Issues & Control Deficiencies and Control Governance & Reporting.