Sr. Consultant, Global Acceptance Data Programs

Company Description

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.

Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

In Visa Client Services, we use our deep expertise and thought leadership to proactively improve our clients’ success. The Global Acceptance Client Services organization was created to better meet the needs of our Acceptance clients, which includes acquirers, payment processors, Fintechs, and merchants.

The Business Strategy and Operations (BSO) team is essential for our organization's success through core functions, such as data and analytics, business operations, program management, performance management, communications, and the execution of key strategic initiatives.

As an important member of the GACS team, you will provide the qualitative and quantitative tools and insights required to ensure we’re able to measure performance, identify opportunities and deliver on our strategic objectives.

The BSO Senior Consultant is responsible for creating performance and management dashboards, delivering qualitative and quantitative insights, and leading analytical projects for GACS.

Conducting high-quality, high-impact analysis and translating findings into polished, impactful content are crucial parts of this role which includes executive communications and presentations for audiences at all levels.

You’ll be part of global and cross-functional strategic work streams, providing timely and useful insights, communications, and analytical support.

Essential Functions

Produce quantitative insights, analyses and recommendations to improve client and business performance, boost growth, drive understanding of client issues and provide strategic guidance for business priorities.

Create and maintain self-service data dashboards for executive reporting. Develop and present data visualizations, dashboards, and reports that communicate key findings and recommendations to non-technical stakeholders and leaders.

Perform exploratory, descriptive and prescriptive data analysis, using statistical and analytical tools and techniques. Identify and interpret data trends, patterns, and anomalies, and provide insights and suggestions for improvement.

Develop clear and concise executive level communications and presentations. Communicate recommendations to senior management, other executive, functional, or regional staff and management in a clear, concise, and impactful way.

Structure and solve business problems, collaborating with a range of internal stakeholders to make recommendations on a wide range of business transformation initiatives (e.

g., longtail enabler strategy).

Streamline processes and follow a robust development methodology focused on automation and accuracy, developing data integrity checks and balances to reduce manual intervention.

Maintain accurate and timely documentation of data collecting processes, insights, and code base analytics.

Stay updated with the latest developments and best practices in data analysis and visualization.

Mentor and coach team members and stakeholders in subject matters related to data analytics and AI, serve as the GACS AI ambassador and Data Steward within Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.

g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.

g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• A minimum of 5-7 years’ experience working in data analysis and or insight delivery with a proven record of creating business value from data.
• High level of proficiency manipulating data from a variety of sources - big data skills (Hadoop, Hive, Spark) and or SQL skills required.
• Strong verbal, written, and people skills are required.
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills.
• Experience visualizing data with tools like Tableau. Advanced Tableau skills, including design and development of dashboards and visualization.
• Visa experience or knowledge of the payments industry.
• Self-starter with a demonstrated ability to achieve results as part of an effective team, effectively prioritize and multi-task under deadlines.
• Exhibit advanced planning, organizational and problem-solving skills.
• Expert in manipulating and aggregating big data - payment data experience is a plus.
• Strategic thinker with superior analytical and problem-solving skills to translate data into meaningful stories and insights.
• Strong communication and story-telling skills in presenting ideas and analysis to various audience levels.
• Collaborator, results oriented and able to manage numerous projects concurrently.
• Experience building and delivering power point presentations to senior leaders.

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel 5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 113,100.00 to 164,050.00 USD per year, which may include potential sales incentive payments (if applicable).

Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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