Zendesk Administrator

VirtualVocations
Carson, California, United States
Full-time
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A company is looking for a Zendesk Administrator for Customer Support Systems.Key Responsibilities : Manage, design, configure, test, deploy, and support Customer Support ecosystem technologiesCollaborate with various teams to shape product requirements and drive technology visionLead technical teams in an Agile approach, provide support, and ensure system uptimeRequired Qualifications : 4+ years of Zendesk experience as an administratorAbility to translate business requirements into technical deliverablesStrong understanding of Zendesk features, APIs, and technical specificationsBachelor's degree in Computer Science or equivalentCertifications in Scrum and Zendesk Support Administrator Expert are preferred

2 days ago
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