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Intake Coordinator

Intake Coordinator

TOTAL CARE THERAPY LLCDublin, OH, US
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About Us TCT is a growing therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings.

We are committed to fostering a close-knit, supportive culture while delivering compassionate, quality care that restores independence for our clients.

At TCT, you’ll enjoy competitive pay, flexible schedules, and the opportunity to grow in a rewarding, professional environment.

Our values—Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s and C’s)—guide everything we do.

Why Join Us?   Comprehensive Benefits :

  • Medical, dental, vision, and supplemental benefits (eligible after 30 days).

Financial Perks :

  • 401(k) plan with company match (eligible after 90 days).

    • Paid Holidays :

  • Six major holidays off (after 90 days).

    • Work-Life Balance :

  • Flexible schedules and paid time off.

    • Professional Growth :

  • On-the-job training and upward mobility.   Position Overview We’re seeking a dedicated Intake Coordinator with at least 1 year of medical administrative / office experience to join our team.
  • This role is crucial in supporting our daily operations, requiring excellent communication, clerical, and organizational skills.
  • As an Intake Coordinator, you’ll manage a variety of administrative tasks and serve as the liaison between therapists, patients, families, and medical professionals.
  • Key Responsibilities   Receive and document verbal orders from doctor’s offices.
  • Manage and upload referrals to the system.
  • Communicate effectively with therapists, patients, families, and healthcare providers.
  • Answer inbound calls and make outbound calls to doctor’s offices.
  • Prepare, receive, and distribute faxes.
  • Create and format letters, memos, and other necessary documents.
  • Upload signed documents and ensure accurate record-keeping.
  • Respond to emails and forward messages to the appropriate team members.

    • Maintain and update spreadsheets using Google Suite tools.   What We’re Looking For   Experience :

  • Minimum 1 year of medical office / administrative experience.

    • Skills :

  • Strong organizational, clerical, and time management skills with a keen eye for detail.

    • Communication :

  • Professional phone etiquette and excellent verbal / written communication skills.

    • Technology :

  • Proficiency in Google Suite (Docs, Sheets, Forms) is required.

    • Attributes :

  • Reliable, hard-working, and able to thrive in a fast-paced environment.   Compensation Competitive, negotiable, and based on experience.
  • Ready to Grow With Us?
  • If you’re a dedicated professional with a passion for making a difference, we’d love to hear from you!

    • Apply today and join the TCT team.

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    Intake Coordinator • Dublin, OH, US

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