CornerStone Staffing is hiring for Pharmacy Call Center Representative in Louisville, KY!
Don't miss out on this opportunity! APPLY TODAY
L ocation : Louisville, KY 40219
Pay : $17
Schedule : Mon-Fri 10 : 30a 7 : 00p
Job Description :
- Handle inbound and / or outbound phone calls to / from patients, caregivers, and providers.
- Provide appropriate customer service and an effortless experience to the caller.
- Provide accurate information to the caller.
- Process refills and schedule shipments for patients or providers.
- Resolve the callers needs.
- Provide appropriate follow-up and next steps for caller.
- Ability to work a flexible work schedule.
Job Requirements / Previous Experience :
- Previous Pharmacy call center experience
- 3+ years of strong customer service experience
- Pharmacy Technician License is required to be obtained within the first 30 days of employment at candidate expense
- Excellent interpersonal communication skills
- Strong problem-solving skills
- Proficient with Microsoft Office
- Able to type 35 wpm or greater.
- Willing to be cross trained
- Good attendance is a must
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