Job Summary : MONDAY - FRIDAY
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 60 lbs.
Registered Nurse-Emergency Services Full Time Nights $5,000 Sign On Bonus
Collaborates with patient, family, and other members of the health care team when planning patient care and documents accordingly. Conveys complete, timely, and accurate information at bedside shift report/hand-off. Works collaboratively with all hospital services to responsibly accomplish daily wor...
Registered Nurse-Emergency Services Full Time Nights $5,000 Sign On Bonus
Collaborates with patient, family, and other members of the health care team when planning patient care and documents accordingly. Conveys complete, timely, and accurate information at bedside shift report/hand-off. Works collaboratively with all hospital services to responsibly accomplish daily wor...
Surgical Services Nurse Educator Full Time
Surgical Services Nurse Educator. This Specialist will cover/support the following areas: Surgical Services, Cath Lab, and IR. Through application of ANPD principles and acting in the roles of advisor, change agent, collaborator, communicator, consultant, facilitator, leader, mentor, researcher the ...
Member Services Representative Part Time Evening and Weekends
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Patient Services Rep-Ortho Crystal Lake Full Time Days
This is Full Time position at 40 hours per week located at the Crystal Lake clinic. Liaisons with company representatives or potential employees to assure correct services are provided. The Patient Services Rep performs customer service functions in the medical practice office. This position ensures...
Team Member (Full Time)$15-17/hr Chick-fil-A Buffalo Grove and Kildeer
Produce is delivered fresh to our kitchens several times a week. ...
Patient Service Representative-Rheumatology Full Time Days
This is a Full Time position at 40 hours per week located at the Grayslake clinic. Patient Service Representative. The Patient Service Representative supports the service area by checking patients in and out of appointments. ...
Full-Time Caregiver
We are currently hiring Caregivers for Full Time Position, the shifts are 8-12 hours a day, we service clients around Glenview, Des Plaines, Niles, Highland Park area. Two references are required: Previous supervisor or co-worker no family members. Caregivers provide a wide range of services. ...
Registered Nurse-Emergency Services Full Time Nights $5,000 Sign On Bonus
Collaborates with patient, family, and other members of the health care team when planning patient care and documents accordingly. Conveys complete, timely, and accurate information at bedside shift report/hand-off. Works collaboratively with all hospital services to responsibly accomplish daily wor...
Life Cafe Team Member - Full Time
Responds to members questions and makes suggestions regarding food and service. Ability to work in a stationery position and move about the Cafe for prolonged periods of time. Life Time is a place for everyone. ...