A company is looking for a Product Support Specialist to provide customer support and liaise with internal teams.Key ResponsibilitiesProvide support via e-mail, chat, or ticket system to respond to inquiries and troubleshoot complex issuesDevelop good working relationships with customers and serve as an internal escalation point for customer issuesStay current with application updates and demonstrate new functionality to customersRequired QualificationsHigh school diploma3-5 years of experience providing customer supportExperience providing customer support for software applicationsExperience conducting training for existing customers or prospectsAbility to translate customer requirements into product functionality and design
Product Support Specialist
A company is looking for a Product Support Specialist to provide customer support and liaise with internal teams. ...
Product Support Specialist, Associate 2nd Shift (M-F 2pm-10:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you will consult with and guide our cl...
Healthcare Software Product Support Specialist (DICOM and HL7)
Assesses product issues at customer sites and collaborates with the HCUS Development team to provide timely resolution of support cases. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic c...
Product Support Specialist - South Carolina & Georgia Territory
Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. Reporting to: Regional Product Support Manager...
Product Support Specialist, Associate (Monday to Friday 8am-4:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you w...
Product Support Specialist
Corporate Payroll Services is seeking technology and administration professionals for the full time salaried role of Product Support Specialist. This role involves providing assistance to internal staff and customers regarding product inquiries, technical issues, and general support. Provide product...
Product Support Specialist
Corporate Payroll Services is seeking technology and administration professionals for the full time salaried role of Product Support Specialist. This role involves providing assistance to internal staff and customers regarding product inquiries, technical issues, and general support. Provide product...
Product Support Specialist
Assesses product issues at customer sites and collaborates with the HCUS Development team to provide timely resolution of support cases. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic c...
Product Support Specialist, Associate Bilingual Spanish/English (Sunday to Thursday 7am-3:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you will consult with and guide our cl...
Product Support Specialist
Corporate Payroll Services is seeking technology and administration professionals for the full time salaried role of Product Support Specialist. This role involves providing assistance to internal staff and customers regarding product inquiries, technical issues, and general support. Provide product...