Search jobs > Los Angeles, CA > Remote > Customer support lead
- Customer Service / Remote - Anywhere in U.S. / Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll : Supervise and mentor a team of 10+ customer support agents to achieve high performance;
- Conduct regular one-on-ones, provide feedback, and support professional development; Oversee day-to-day operations of the support team, ensuring SLAs and KPIs are met;
Coordinate daily tasks, workflows, and shifts to ensure smooth operations during peak times...Hiring Fast >
Customer Support Agent - Work From Home
Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring...
Ft Customer Support Representative (work From Home)
Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; ...
Customer Support Specialist I - Work From Home
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
Customer Support Associate (work From Home)
Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Mana...
Ft Customer Support Specialist - Work From Home
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
Ft Customer Support Agent (work From Home)
Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...
Ft Customer Support Representative - Work From Home
Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...
Customer Service Representative - Work From Home
Competitive pay - As a Customer Service Rep you'll: Manage a high volume of incoming calls; Follow prescribed scripts to guide callers through form submissions; Identify and resolve customer issues accurately and efficiently; Provide high quality responses to customer inquiries and needs; Build sust...
Customer Care Specialist - Work From Home
Competitive Pay - As a Customer Care Specialist you'll: Answer and record calls for quality assurance purposes; Update the Insightec CRM system timely to capture each call experience; Manage numerous administrative activities related, but not limited to service, sales, clinical research, parts handl...
Ft Customer Experience Agent (work From Home)
Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can...