Sales & Customer Service Associate

Overview

Where Better Careers Begin!

Massage Envy Palm City

We are currently looking for evening / mid-day shift coverage, but flexibility is always a plus!

Do you have a passion for helping others? At the Massage Envy Palm City franchise, we support and inspire you to be your best while we work together to help clients feel their best.

As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay :

A healthy compensation plan that rewards your hard work with $ per hour, plus enhancements bonuses, membership sales bonuses, and gift card sales bonuses.

Our pay structure ensures that your hard work is fully appreciated with appropriate compensation.

• Benefits that help you take care of yourself including free service once a month.
• Training to help you grow and refine your sales and customer service skills.
• Opportunity for growth within the company.

Qualified Candidates :

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products -Previous sales experience is a must!
• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.

Bonus points for previous customer service experience.

Great teammates who can work well with others in a fun and fast-paced environment.

Day-to-Day :

• Selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Meeting / surpassing goals that are set by your Management team and being open to learning new skills all training is provided in-house and is beneficial to you and your income.
• Providing outstanding customer service.
• Promoting the value of total body care by educating clients on new and expanded services
• Driving member retention through outreach via phone and email to current members.
• Bilingual (English / Spanish) a plus, but not a requirement.

Culture & Support :

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

We believe our differences make us better. We're excited to hear from everyone with the skills, experience, and passion to do a great job.

We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

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