Employee Benefits Account Manager
Job Description
About Acrisure :
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.
We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.
Job Summary :
The Account Manager will provide direct support to the Producer in all aspects of service and related needs. In addition, answers non-routine correspondence and assembles highly confidential and sensitive information.
Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.
Independent judgment is required to plan, prioritize and organize diversified workload to meet and exceed client's expectations and business needs.
This position requires a high level of decision-making ability.
Essential Duties and Responsibilities :
- Serves as the "Face of the Account" and makes daily decisions with the producer
- Serves as day to day contact for book of clients
- Provides client support to more complex clients under the guidance of the Director Of Account Manager and Producer
- Responsible for open enrollment materials, presentations and coordination of enrollment process
- Collaborates with marketing and quoting department for annual renewal presentations, marketing process and quoting needs
- Manages new carrier and plan implementation including benefits administration and HRIS system needs
- Manages escalated claims and coverage issue resolution for client
- Schedules and coordinates internal and external meetings
- Prepares 5500 with CPA and client
- Solves data discrepancies between systems
- Conduct on-site client open enrollment meetings
- Other responsibilities as assigned This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Competencies :
1. Thoroughness 2. Accuracy 3. Excellent Written and Verbal Communication Skills 4. Organizational Skills 5. Ethical Conduct 6.
Reliability 7. Ability to multi-task
Education and Experience :
Required : High School graduate or GED; One year of related experience
Preferred : Bachelor's degree (B.A.) from four-year college or university; Two years of related experience and / or training
CERTIFICATES, LICENSES, REGISTRATIONS Required : Valid Driver's License, California Life and Health License
TRAVEL REQUIREMENTS Some travel is required to visit clients to conduct open enrollment meetings.
Remote
LI-Remote
Hybrid
LI-Hybrid
Pay Details :
Annual Salary : $75,000 - $100,000
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.
Acrisure.com / privacy / caapplicant.
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises.
In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.
To Executive Search Firms & Staffing Agencies : Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement.
All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee.
This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
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