Virtual F&I Specialist

The Virtual F&I Specialist performs a wide variety of duties to establish and maintain mutually beneficial, professional relationships with current dealer customers.

The responsibilities of the VFI Specialist include but are not limited to :

Responsibilities :

The primary function of the role is to take the lead in delivering deals for our VFI On-Demand Dealer Partners by following the VFI Sales Process

Generate revenue for our dealer partners through the sale of F&I products

Achieve performance targets and objectives

Maintain foundation level of product knowledge

Communicate clearly with the end consumer of the transaction in a clear manner upholding while upholding our core values

Conduct Virtual F&I transactionsby taking the lead on the VFI Sales Process (Interview, Menu, & Upsell)

Stays on the VFI calls throughout the completion of the Retail Installment Contract for our Dealer Partners to ensure deals are secured

Answers questions about F&I Products available in the VFI office

Answers Questions on RIC contract

Isolates and overcomes client objections through JM&A tactics, including Advances F&I, Core Closes, Sales Tools, Etc.

Keep detailed records of activities completed and performance data for Virtual F&I

Communicate daily to Dealers and internal stakeholders on the progress of VirtualInitiatives

Participate in Dealer Meetings, and Sales Calls as needed

Qualifications :

Experience working in Retail Automotive and as an F&I Manager

Detail-oriented with the flexibility to deal with changing priorities and tight deadlines

Strong verbal, written, and interpersonal communication skills with adeptness in dealingwith individuals at all levels inside and outside the organization

Highly self-motivated with excellent customer facing skills

Ability to work a flexible schedule, including nights and weekends

Ability to work from home

Proficient with Word, Excel, Powerpoint, and StoneEagle

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The pay range for this position is 41,600-119,963. Actual base pay will be determined by factors including candidate experience and qualifications, education and work location.

At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension.

Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts.

We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off.

During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family.

All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.