JOB TITLE : Device Clinic Staff
PURPOSE OF POSITION : To perform all areas of a comprehensive device clinic.
WORKING CONDITIONS :
- Normally works 8 hours per day, Monday through Friday with a lunch break daily. Lunch breaks are coordinated with other staff members for adequate coverage.
- May require paid overtime before or after normal working hours.
- Subject to frequent interruptions during performance of duties.
- Expected to adhere to office policy and procedures.
- Subject to blood and body fluid exposure.
QUALIFICATIONS :
- Graduate of an approved School of Nursing
- Current license to practice nursing if applicable.
- Must have current up-to-date CPR training.
- Ability to meet and interact with the public in a mature, courteous, and professional manner.
- Effective interpersonal communication skills.
- Ability to work efficiently and accurately under conditions of high stress.
- Previous device clinic or cardiac experience preferred but not required.
TASKS :
- Performs device interrogation following established guidelines.
- Perform trans-telephonic checks and remote home monitoring checks following established guidelines.
- Completes charts on new and established patients with devices.
- Educates patients on device management and follow up.
- Schedules appointments for device patients.
- Communicates with insurance / precertification staff.
- Performs device checks following physician protocols.
- Correctly educates patient for all testing and medications that are ordered.
- Correctly connects patient to appropriate programmer / AICD unit for interrogation and reprogramming.
- Returns phone calls to patients in a timely manner.
- Maintains current knowledge based on new cardiac procedures and medications.
- Communicates patient problems to physicians in a timely manner.
- Notifies physician immediately of abnormal results.
- Travels to outlying areas when staffing dictates.
- Uses the EHR to accurately, legally, and timely document in patient charts.
- Able to interpret arrhythmias, troubleshoot and reprogram settings of pacemaker / defibrillator according to patient’s needs and department protocols.
- Keeps accurate logs on equipment and supplies for the device clinic.
- Communicates with device representatives as needed for patients and physician issues involving devices.
- Monitors for any device recalls and properly follows established protocols for patient follow up.
PI253913350
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