Telecommunications Technician II
Transform technology into opportunity as a Telecommunications Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Telecommunications Technician II you will help ensure today is safe and tomorrow is smarter.
Our work depends on Telecommunications Technician II joining our team.
HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
Responsible for configuration of the Voice and Video Conferencing Systems
Responsible for responding to security incident reports
Works with customer ticket in the SupportIT ticketing system.
WHAT YOU’LL NEED TO SUCCEED :
Education : High School Diploma / GED
Required Experience : 1+ years of related experience
Required Technical Skills : Voice and Video endpoints
Security Clearance Level : TS / SCI w / Poly
Required Skills and Abilities : communication and problem solving
Preferred Skills : Skype for Business application
Location : On Site
US Citizenship Required
GDIT IS YOUR PLACE : K with company match
K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
GREENWAY
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