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Enterprise Technical Account Manager

VirtualVocations
New York, New York, United States
Full-time

A company is looking for an Enterprise Technical Account Manager to support enterprise customers in implementing and optimizing security solutions.

Key ResponsibilitiesAct as the technical liaison with enterprise customers and guide them through onboarding and optimizationDocument and track feature requests and provide troubleshooting guidanceDrive innovation by leading initiatives to develop new capabilities on the platformRequired Qualifications3+ years of enterprise experience in designing and implementing infrastructure initiativesStrong understanding of technology and security productsExperience solving Level 2 and 3 support casesExperience consulting enterprise customersStrong enterprise-level troubleshooting skills

4 days ago
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