Compliance Case Aide (Bilingual Spanish/English)

Description

ABOUT APM & PRADERA

Asociación Puertorriqueños en Marcha (APM) is a nonprofit organization in Philadelphia, PA providing human services to the community including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, violence intervention, and services to community schools.

We have been helping families achieve their greatest potential since 1970.

Pradera Corporation, a subsidiary of APM, has a longstanding history within the child welfare community of providing high-quality, holistic and trauma-informed services.

Our focus is to promote healthy lifestyles, protect and nurture vulnerable children and youth and empower them to have a voice in their communities.

Status : Full Time (40 hours per week)

Work Schedule : Mondays through Fridays 8 : 30 am to 5 pm

Location : 2637 N 5th St, Philadelphia, PA 19133 - On Site Only

JOB SUMMARY

The Compliance Case Aide plays a critical role in supporting the compliance and administrative functions within the organization.

This position involves handling various administrative tasks, maintaining records, assisting with case file management, and providing general administrative support to ensure efficient operations.

This person must be bilingual in Spanish and English.

Responsibilities :

• Collect, track, and update various documents, ensuring accuracy and compliance with organizational standards.
• Assist with the acceptance, preparation, and tracking of referrals, ensuring timely processing and proper documentation.
• Assist in reviewing case records for compliance, ensuring adherence to established guidelines and regulations.
• Aid in the preparation of policy guidelines, tracking data, and generating reports to support compliance efforts.
• Collaborate with other units within the Resource Home program to ensure seamless coordination and compliance across departments.
• Reconcile data for case reviews, ensuring accuracy and completeness of information.
• Assist in completing county and state audits and evaluations, ensuring compliance with regulatory requirements and organizational policies.
• Complete 20 hours of initial training in the first year and participate in 10 hours of annual training thereafter to stay updated on compliance protocols and administrative procedures.
• Actively engage in collaboration with team members and other departments to support the mission of Pradera.
• Assist front desk operations as necessary, including answering phone calls, greeting visitors, and providing general administrative assistance.
• Undertake additional responsibilities as assigned to support the mission and objectives of the organization

BENEFITS

• Health Insurance through Independence Administrators or $100 / moth reimbursement with proof of current insurance
• Vision and Dental Plans through SunLife
• Basic Life Insurance (100% Employer Funded)
• 403B Retirement Plan with Company Contribution
• Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
• Employee Assistance Program including free counseling, trainings, webinars, and other resources
• Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
• Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
• Short-term and Long-term Disabilities
• Employee Referral Program
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays

Requirements

• High school diploma or equivalent; additional certifications or coursework in office administration or a related field is a plus
• Strong organizational skills with exceptional attention to detail
• Proficient in using various computer applications, including MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills
• Ability to handle sensitive information with confidentiality and discretion
• Demonstrated ability to work independently and as part of a team
• Driver’s License
• Strong time management skills with the ability to prioritize tasks effectively
• Must be willing to submit background checks for employment, including Medical Examination
• Ability to lift and carry objects weighing up to 35 pounds

IMPORTANT : APM requires all new hires to obtain the following clearances : FBI, Child Abuse, Criminal History Background, and Medical Exam / TB Test.

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PM21

Salary Description $15.71