Job Description
Job Description
The Support Services Manager is a pivotal role responsible for designing, implementing, and optimizing inventory tracking systems, managing inventory levels, overseeing installation crews, and ensuring the efficient operation of fleet and supply chain activities.
This position requires a strong background in construction management, inventory control, and team leadership. The successful candidate will drive operational excellence, manage resources effectively, and contribute to the overall success of the organization.
Inventory Control and Operations :
- Design, implement, and manage an inventory tracking system to optimize inventory control procedures.
- Evaluate material and supply levels regularly to identify shortages and potential bottlenecks.
- Establish and maintain minimum and maximum inventory levels for trucks and equipment to ensure timely replenishment.
- Create detailed reports on adjustments, inventory operations, and stock levels for informed decision-making.
- Develop efficient pre-loading processes and maintain accountability for inventory items.
- Collaborate with Senior Installation Manager for daily maintenance checks on equipment and truck cleanliness.
- Train new employees to ensure a skilled and motivated workforce.
Fleet and Supply Chain Oversight :
- Oversee the Fleet and Supply Chain departments, managing both manager and associate level team members.
- Evaluate and contribute to ongoing process development, coaching, and team building for both departments.
- Ensure inventory and staged products / tools are prepared for the next day's installations.
- Manage budget for the departments, ensuring cost-effectiveness.
- Collaborate with Sales, Operations, Customer Service, and other teams to achieve seamless operations.
- Source and secure best pricing for new and replacement equipment, tools, and materials.
- Maintain facility compliance with government regulations and environmental health and security standards.
NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
- Bachelor's degree related field
- 7 or more years of experience in a similar role, with a background in construction management and inventory control.
- Strong leadership skills with the ability to motivate, guide, and direct teams.
- Proficiency in operating computer programs including Google Suite, CRM software, and other relevant business tools.
- Knowledge of construction principles and practices, and the ability to interpret complex information into understandable specifications.
- Excellent communication skills for effective written and oral presentations.
- Analytical mindset with a passion for both metrics and team development.
- Experience in fleet management procedures and practices.
- Ability to drive innovation and systematic change for continuous improvement.
- Availability for periodic out-of-state training programs and annual conventions.
NOTICE
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position.
Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.
All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate.
This document is subject to change at any time without notice.
As an Equal Opportunity Employer, we are committed to building a diverse organization.
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