General Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses () around the globe, chances are, we have something special for you.

MyTana and Pipeline Renewal Technologies (PRT ) are both companies that serve the wastewater and sewer inspection industries with a focus on different aspects of pipeline maintenance and renewal.

MyTana

MyTana manufactures equipment for drain cleaning, sewer inspection, and maintenance. Their products are geared towards plumbers, contractors, and municipalities who need tools to clean, inspect, and repair pipelines and sewer systems.

Drain cleaning machines (cable machines, jetters)

Sewer inspection cameras and systems

Locating equipment for pinpointing issues in pipes

Tools for pipe repair and replacement

Pipeline Renewal Technologies

PRT focuses on products for the rehabilitation of pipelines, particularly without the need for excavation (trenchless technologies).

Pipe rehabilitation systems (CIPP, UV curing, relining solutions)

Robotic cutters for precision work inside pipes

Inspection cameras and systems for condition assessment

Lateral and mainline pipe repair tools

The General Manager is responsible for leading this $15MM combined business and will provide strategic, commercial, operational, and technical leadership to grow the business with a focus on improving profitability.

With three sites (two in St. Paul, MN and one in Randolph, NJ), MyTana & PRT has approximately 40 employees.

Reporting Relationships :

The MyTana - PRT General Manager will report directly to the Water Infrastructure Inspection & Rehab President. This role’s direct reports will include leaders of HR, Sales, Operations, and Engineering.

The Finance leader will report functionally to the Platform Finance leader with dotted line reporting to the General Manager.

Responsibilities :

The General Manager will provide strategic, commercial, and technical leadership to the business. This will require the leader to determine the long-term strategy to continue strategic growth in focused end markets (Residential Plumbing, Municipal Wastewater).

This role will drive the achievement of sustainable revenue growth while improving profit margins and building a culture of continuous improvement with teams capable of collaborating cross-functionally and making decisions together.

The General Manager will focus on customer obsession, building great teams, diversity, equity, and inclusion all while living our Core Values of Trust, Team, and Excellence.

Full Profit / Loss responsibility for a $15 MM business

Develop a business strategy that includes a robust commercial strategy in distribution and key account development.

Increase profitability by 20 % by 2027 to achieve the Intelligent Water platform growth goal.

Create and sustain a high-performance culture that works together to make decisions, integrate new ideas, and deliver experiences and products that delight our customers.

Focus on increasing the development of new products that further the company’s ability to win and enhance the platform’s ability to respond to customer needs rapidly.

Build strong 80’s customer and partnership relationships to ensure we maintain market share or sole source position with competitive threats.

Lead key IDEX operating model tools such as Goal Deployment and Daily Management to support execution of strategic and tactical objectives

Key Characteristics :

Engaging leaders to drive a culture of innovation and critical thinking.

High impact communicator : Ability to collect complex or diverse information and make it clear to the target audience. Translate concepts and information into understandable messages across all levels of the organization

Demonstrates a level of Business & Financial Acumen to provide thoughtful solutions that not only solve a problem but also provide value and efficiencies to the organization.

Manages change and is adaptable with the ability to shift gears comfortably. Can decide and act without having the total picture when appropriate

Strong analytical and problem-solving abilities, with a track record of driving results and solutions in a complex and evolving industry landscape

Demonstrates ability to handle risk and uncertainty in a timely manner.

Assesses strengths and weaknesses in self and others to build high-performing teams and implement talent development road map as part of business strategy.

Strategic thinker with the ability to translate business goals and sustainability objectives into technology solutions and initiatives.

Proven ability to thrive in a fast-paced, dynamic environment, with a focus on innovation, sustainability, and driving positive change

Demonstrated ability to increase employee engagement and leverage human capital to win

Requirements :

Bachelor’s degree required (Engineering / Technical field preferred); MBA preferred.

Successful track record of General Management and / or Leadership experience in Water industry distribution preferred

Experience in Residential / Commercial Plumbing, and Municipal Wastewater markets.

Proven success in building commercial strategy in a distribution business.

Experience with implementing LEAN and / or Six Sigma tools; LEAN and / or Six Sigma certification is a plus

Track record as an agent of change, who has established customer-centric and engineering-minded technical teams that are leading their customers, and the market, through collaborative partnerships

Excellent communication, relationship building, and leadership skills with the ability to evaluate organizations and their talent as well as align them with customer and organizational goals.

Ability to travel domestically as required, to successfully execute the above-listed responsibilities. Must be located in (or able to relocate to) Minneapolis, MN area.

Core Competencies :

Change Agent : Articulates the need for changes and connects required changes to success in an organization and creates followership to the desired state.

Results Orientation : Holds self and others accountable. Able to easily multitask to manage competing priorities. Able to set objectives, drive team accountability, and connect to the success of business.

Agility : Ability to thrive in a complex business. Experience managing a team-focused P&L with the potential to scale to a larger leadership position.

People leadership - Track record of hiring and developing AA players, developing high-performing teams, and building trust, credibility & followership throughout the organization.

Servant Leadership humble, authentic leader who seeks to remove barriers and enable people and the business; puts service, customers, and team before self.

Owner’s Mindset - Customer orientation with an entrepreneurial spirit of overserving our key customers.

Commercial Skills - Ability to build relationships with customers, end-users, and system integrators at all levels.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?