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Shift Lead / Bakery Leader / Production Manager / Sous Chef

Crumbl Cookies
Cincinnati, OH, US
$14-$22 an hour
Full-time

Join Crumbl Cookies as a Shift Lead!

Location : Oakley, 3321 Vandercar Way, Cincinnati, OH 45209, USA

Are you passionate about baking the world’s best cookies and delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment?

Crumbl Cookies has the perfect opportunity for you! We are a rapidly growing, nationwide dessert company seeking a highly skilled and motivated Shift Lead to join our enthusiastic team, with 6 stores in the Cincinnati Area.

Why Crumbl Cookies?

  • Innovative Work Environment : Be part of an open-concept kitchen where creativity and efficiency meet.
  • Competitive Pay : Earn $14 - $22 per hour, depending on experience and location.
  • Career Growth Opportunities : Enjoy continuous training and real opportunities for career advancement.
  • Team Spirit : Collaborate with a dedicated team that shares your passion for excellence.
  • Customer Delight : Play a key role in creating unforgettable dessert experiences for our customers.

Your Role as Shift Lead :

Key Responsibilities :

  • Team Collaboration : Work closely with the General Manager and fellow Shift Leads to ensure smooth store operations.
  • Leadership : Supervise and lead shifts (morning, mid, or closing) with 2-6 crew members.
  • Quality Control : Drive the crew to consistently produce high-quality, from-scratch desserts.
  • Customer Engagement : Ensure every customer has a positive experience and stays informed about new products.
  • Strategic Decision-Making : Make important calls on when to prepare more desserts.
  • Operational Excellence : Report on bakery conditions and inventory to leadership.
  • Training and Development : Train new team members and provide ongoing coaching and feedback.
  • Key Holder : Assist with opening and closing tasks.
  • Defined Role : Shift leads do not participate in hiring or firing decisions and do not issue disciplinary actions.

Requirements :

  • Education : High school diploma or equivalent; Culinary or Associate degree preferred.
  • Experience : Prior experience in the food & beverage industry is preferred (ServeSafe certification or willingness to complete training).
  • Skills : Strong communication and interpersonal skills.
  • Work Ethic : Ability to thrive in a fast-paced, time-sensitive environment.
  • Flexibility : Availability for full-time shifts Mon-Sat, with 1 day off in addition to ALL Sundays off and many major holidays.
  • Physical Stamina : Ability to lift up to 50 lbs and stand for the duration of the shift.

Work Schedule :

  • Guaranteed Day Off : Crumbl Cookies is closed on Sundays.
  • Prime Shifts : Availability required for Friday and Saturday shifts.
  • Rotating Shifts : Shifts rotate weekly between opening & mid shifts or mid & closing shifts.
  • Priority Consideration : Applicants with open availability are given priority for promotions.

Join the Crumbl Family!

If you are a talented and enthusiastic individual passionate about cookies and delivering exceptional customer experiences, we want to hear from you! Apply now to join the Crumbl Cookies team as a Shift Lead.

Apply Today and Start Your Sweet Career with Crumbl Cookies!

What makes Crumbl so special?

We’re the nation’s fastest-growing cookie company for a reason. Our rotating flavors, open-concept kitchens, and famous pink box make cookie-eating an experience you won’t forget.

Each week has new amazing flavors in store to try for yourself. Join us today!

30+ days ago
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