District Manager

Summary

The District Manager has the overall responsibility to ensure multiple clubs achieve their revenue, expense control and profitability goals.

They will achieve this by effectively leading and coaching the club managers in membership, service and product sales, promotions, facility management, personnel management, customer experience and ensuring the clubs are running efficiently and in compliance with Company policies and procedures.

Motivation

Motivate and create excitement among your teams. Foster a team driven environment. Effectively communicate with team members and consistently lead by example.

Maintain a positive work environment.

Revenue Generation

Manage sales, revenue, and the overall financial success of each club. Communicate, execute, and manage marketing programs to meet specific monthly sales goals.

Set operational goals and priorities for Club General Managers with consistent accountability. Review financials and key metric performance with General Managers (GM) and Fitness Managers (FM).

Achieve monthly goals established for POS revenue, EFT, and retention in the district for all revenue lines.

Performance Management

Manage team member performance including, but not limited to, staffing and individual and team development. Hold sales meetings to encourage and develop sales expertise.

Prepare periodic sales reports showing sales volume and potential sales. Coach and develop staff based on performance, time and attendance and any other variables dictated by management via coaching either verbally or through formal disciplinary action, documented coaching records, as well as Performance Improvement Plans.

Regularly develop all team members on the operations of the club. Coach managers how to create & manage successful teams.

Recruitment & Retention

Ensure clubs are fully staffed, trained, and operating to budget. Partner with General Managers and Human Resources regarding development of performing team members and coaching of team members with performance issues.

Ensure on-boarding paperwork and training is occurring per company policy. Evaluate performance gaps and create action plans.

Recruit, hire, train, and develop a high-performance team of Club General Managers and other key positions that delivers on company goals and reflects its values.

Requirements

• Bachelor’s degree in a fitness related field preferred; HS Diploma or GED is required
• Prior fitness management or multi-unit experience required minimum of 5 years supervising 5-10 management employees preferred
• Proven track record in fitness, retail, customer service, hospitality management
• Effective leadership skills that drive results
• Strong customer service, staff development, problem solving, communication, and organizational skills
• Demonstrated proficiency in recruiting, training, sales generation, and operations
• Results oriented professional with a positive attitude and a commitment to quality
• Experience and familiarity with managing to a P&L
• Proficiency in MS Office
• Ability to work a flexible schedule, including late evenings, holidays, and weekends
• Strong work ethic, integrity, and professionalism
30+ days ago