Receptionist/Medical Assistant

Covenant Spine and Neurology , PLLC
Kernersville, NC, US
Full-time

Job Description

Job Description

DESCRIPTION :

Medical Assistant / Front Desk

Medical Assistant Responsibilities :

  • Verifies patient information by triaging patient; recording medical history; confirming chief complaint.
  • Prepares patients for examination by performing initial triage : blood pressure, weight, and temperature and reporting patient history summary.
  • Maximize physician time by assisting with office procedures.
  • Cleaning of rooms after each patient encounter
  • Serves and protects practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
  • Check PDMP and notify provider of any inconsistencies.

Medical Receptionist Responsibilities :

  • Greets patients and visitors in a polite and professional manner.
  • Collection and verification of patient demographic information.
  • Insurance verification
  • Check in / Check out of patients.
  • Oversees scheduling to maintain efficient patient flow.
  • Monitors physician block time and makes recommendations for effective utilization.
  • Responsible for ensuring that Pharmaceutical / Equipment Representatives have appropriate badges and do not interfere with patient care or confidentiality.
  • Responsible for patient reception area, i.e., orderly, organized and cleanliness, etc.

Communication

  • Communicates effectively and professionally with patients, visitors, physicians, and coworkers.
  • Interacts with others in a positive, respectful, and considerate manner.

Knowledge, Skills, and Abilities

  • Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
  • Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively.
  • Basic understanding of human anatomy, specifically musculoskeletal
  • Proficient use of CPT and ICD-10 codes
  • Proficient computer skills including Excel, Word, and Internet use.
  • Detail oriented with above average organizational skills.
  • Plans and prioritizes to meet deadlines.
  • Excellent customer service skills; communicates clearly and effectively.
  • Ability to multitask and work with little supervision while managing a high-volume, time-sensitive workload.

EDUCATION / EXPERIENCE REQUIRED

  • High School Diploma
  • 2 years medical office experience required.

Company Description

Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology

Company Description

Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology

30+ days ago
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