Join a team that cares about our customers and you! CK AGENCY LLC in Little Rock, Arkansas, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager.
In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base.
If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you.
With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.
Be outstanding at relationship building.
Work independently and as part of a team.
Attend training and continuing education courses.
Requirement
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
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