Talent.com
Field Support Specialist
Field Support SpecialistSunpro • Idaho Falls, ID, US
Field Support Specialist

Field Support Specialist

Sunpro • Idaho Falls, ID, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Field Support Specialist

Join us at Sunpro as we keep building better communities. Our diverse company culture is one reason employees choose to grow with Sunpro. In return for your contributions, you will be rewarded with career growth opportunities, an incredibly competitive market salary, and other benefits that include :

  • Responsible time off (RTO)
  • Comprehensive medical, dental, and vision insurance plans
  • 401(k) with a high percentage match
  • Generous profit sharing
  • Cell phone stipend
  • Referral bonus opportunities
  • Employee discounts
  • And more!

Job Location : Idaho Falls, Idaho

Status : Full-Time

Function : The Field Support Specialist provides sales support to the sales representative by performing customer support both in the office and in the field. Is involved in projects under the location manager's and sales representative's direction. Serves as point of contact for triaging project questions.

Key Activities :

  • Visualizes, fulfils, and implements the company's vision and core values.
  • Provides support activities both in the office and in the field for Sales Representatives by processing customer orders, tracking and reporting key data, and maintaining account records, etc.
  • Visits customer sites to walk jobs and ensure plan accuracy and deliver product as needed and requested.
  • Meets with customers on-site to review selections of product options.
  • Must be committed to developing new sales leads.
  • Prepares project bids from beginning to end by conducting research, collecting data, estimating, and interfacing with key internal and external partners.
  • Submits jobs for credit approval.
  • Requests estimates from the estimating department.
  • Orders special order items through Bistrack or vendor directly and follows through with appropriate office to avoid delays.
  • Ensures order details in Bistrack are accurate, confirms that price, discount level and product requirements are correct.
  • Ensures pricing on P.O. is correct.
  • Contacts external customers and prospects to arrange appointments, answer questions, or to update them regarding the status of an order or a delivery.
  • Communicates customer needs / concerns to Sales Rep, informing him / her of any problems or issues that may affect customer relations.
  • Tracks and communicates stock availability and production schedules to Sales Rep and relevant internal partners.
  • Accurately maintains customer records, ensuring that customer, prospect, and account information is correct.
  • Prepares and maintains accurate sales, activity, and expense reports.
  • Monitors customer job progress.
  • Performs credit collection on past due accounts for assigned customers as requested.
  • Assists field labor personnel.
  • Adheres to all safety protocols and Company policies and procedures.
  • Performs any other duties, responsibilities or tasks as assigned.

    • Knowledge and Skills :

  • Exceptional interpersonal, problem solving, and technical skills.
  • Ability to review and analyse detailed information.
  • Robust information and task management skills.
  • Detailed knowledge of Sunpro's products, processes, and relevant production capabilities.
  • Exceptional communication and customer service skills.
  • Strong attention to detail.

    • Education / Experience :

  • High School Diploma or GED.
  • College education is an advantage.
  • 1-2 years of experience as a Field Support Specialist or in similar complex role in sales, construction, or related field

    • Physical Requirements :

  • Physical Work Requirements - Medium : exerting up to 15 lbs of force regularly.
  • Repetitive motion associated with operating a computer and other office equipment.
  • May be exposed to weather and elements as a major part of job takes places at job sites.

    • This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs.

    Sunpro is an Equal Opportunity Employer.

    serp_jobs.job_alerts.create_a_job

    Field Support Specialist • Idaho Falls, ID, US

    Job_description.internal_linking.related_jobs
    Department Support Specialist

    Department Support Specialist

    Swoon • Idaho Falls, ID, US
    serp_jobs.job_card.part_time
    Department Support Specialist I.The Department Support Specialist I will provide essential mailroom and administrative support to the department. This part-time, on-site role is scheduled Monday thr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Interventional Radiology Technologist - $2,655 per week

    Travel Interventional Radiology Technologist - $2,655 per week

    HealthTrust Workforce Solutions HCA • Beachs Corner, ID, US
    serp_jobs.job_card.full_time
    HealthTrust Workforce Solutions HCA is seeking a travel Interventional Radiology Technologist for a travel job in Idaho Falls, Idaho. Job Description & Requirements Specialty : Interventional Radiolo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Electrical Service technician manager. (Rigby)

    Electrical Service technician manager. (Rigby)

    Mountain Valley Electric • Rigby, ID, US
    serp_jobs.job_card.full_time +1
    We suggest you enter details here.This is a full-time, on-site role for an Electrical Service Technician Manager located in Rigby, ID. The Electrical Service Technician Manager will oversee the main...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    County Meter Reader

    County Meter Reader

    Meter Reader • Iona, ID
    serp_jobs.job_card.full_time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border Protection • Bone, ID, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border Protection • Chesterfield, ID, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Policy & Implementation Analyst

    Policy & Implementation Analyst

    Cambia Health Solutions • Pocatello, ID, US
    serp_jobs.job_card.full_time
    Policy & Implementation Analyst (Healthcare).Hybrid within Oregon, Idaho or Utah.Every day, Cambia's dedicated Policy & Implementation team is living our mission to make health care easier ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Direct Support Professional

    Direct Support Professional

    INTRINSIC HOLDINGS CORP • Rexburg, ID, US
    serp_jobs.job_card.full_time
    Inspire has been making a difference in the lives of many adults with developmental disabilities and autism in the SE Idaho Community. The organization is well known for helping people with disabili...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Rigby, ID, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,625 per week

    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,625 per week

    Cross Country Allied • Beachs Corner, ID, US
    serp_jobs.job_card.full_time
    Cross Country Allied is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Idaho Falls, Idaho. Job Description & Requirements Specialty : Physical Therapy ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Level 1 and Level 2 IT Support Tech (part-time and full-time positions available)

    Level 1 and Level 2 IT Support Tech (part-time and full-time positions available)

    Moatit • Pocatello, ID, US
    serp_jobs.job_card.full_time +1
    We pride ourselves on bringing the latest technology solutions to our clients to whom we provide managed IT services.MOATiT is a full-cycle technology company where we provide innovative software s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service - Field - Engineering at JBW Consulting Engineers Idaho Falls, ID

    Service - Field - Engineering at JBW Consulting Engineers Idaho Falls, ID

    JBW Consulting Engineers • Idaho Falls, ID, US
    serp_jobs.job_card.full_time
    Service - Field - Engineering job at JBW Consulting Engineers.Must reside in the United States.The ideal candidate will live in Idaho Falls, ID or the surrounding area. At JBW Consulting Engineers, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Construction Field Technician | Idaho Falls, ID

    Construction Field Technician | Idaho Falls, ID

    IMEG Corporation • Idaho Falls, ID, United States
    serp_jobs.job_card.full_time
    Ready to Engineer Your Career?.We work hard and are passionate about what we do but also love to have fun along the way.We celebrate the ability to be a firm of over 2900 employees in the US and be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Specialist Project Management

    Specialist Project Management

    Advantage Solutions • Idaho Falls, ID, United States
    serp_jobs.job_card.full_time
    US-MT-Billings | US-MT-Missoula | US-MT-Helena | US-ID-Idaho Falls | US-ID-Boise.Primary Posting Location : City.Primary Posting Location : State / Province. Primary Posting Location : Postal Code.Pri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border Protection • Chesterfield, ID, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border Protection • Bone, ID, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Electrical Service technician manager.

    Electrical Service technician manager.

    Mountain Valley Electric • Rigby, ID, US
    serp_jobs.job_card.full_time
    We suggest you enter details here.This is a full-time, on-site role for an Electrical Service Technician Manager located in Rigby, ID. The Electrical Service Technician Manager will oversee the main...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel Interventional Radiology Technologist - $2,426 per week

    Travel Interventional Radiology Technologist - $2,426 per week

    HealthTrust Workforce Solutions HCA • Beachs Corner, ID, US
    serp_jobs.job_card.full_time
    HealthTrust Workforce Solutions HCA is seeking a travel Interventional Radiology Technologist for a travel job in Idaho Falls, Idaho. Job Description & Requirements Specialty : Interventional Radiolo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted