Senior Manager, Strategy & Operations, DoorDash for Business

About The Team

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case.

We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.

About The Role

As a Strategy & Operations Senior Manager owning the Group Orders product, you’ll scope, launch, scale, and operate an $X00 million business today, and turn it into a growth accelerator for DoorDash.

You will lead cross-functional working groups of operations, marketing, product, sales and analytics teammates. Together, you will build a differentiated experience that drives value for corporate clients, the broader base of DoorDash users, our merchant partners, our Dashers, and our company.

You will report into the Director of Corporate Catering, on the DoorDash for Business team.

You'll have the opportunity to help define and test new bets, bring products and features to market, and innovate to better serve our audiences’ needs.

You’ll be accountable to top-line growth, operational performance, and bottom-line unit economics, acting as the GM of Group Ordering.

You're Excited About This Opportunity Because You Will

• Build develop world-class group ordering solutions in partnership with our Product, Marketing, Sales, and Operations teams, with a focus on the corporate use case
• Launch - Bring to market new group ordering products and features.
• Operate - Figure out how to get from A to B then actually make it happen, working across the end-to-end user experience (from placing an order to the Support experience when things go wrong, and everything in between).
• Analyze Shape and define our strategy based on quantitative and qualitative data
• Experiment and Iterate - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.

Help our product, our team and our company get 1% Better Every Day.

We're Excited About You Because

You solve problems from first principles, starting with the customer. You’re excited to solve problems in innovative ways, and you resist this is how it’s always been done thinking.

You start with a clear understanding of the customer's needs and measure success based on how well we deliver on those needs.

• You’re unafraid of ambiguity. You don’t need a playbook. You dive into difficult problems and come up with a plan. You embrace the challenge of having multiple paths forward and no right answer.
• You’re analytical. You let data win arguments. You are an analytical thinker, able to leverage data and analytics to answer complex business questions and create a compelling narrative.

You operate at a low level of detail and can break a problem down into its component parts.

• You’re relentless. You do what it takes to win, no matter what. Rapid change and learning is exciting to you.
• You’re a collaborative leader and a strong owner. You have a proven track record of leading cross-functional projects, setting ambitious goals, and consistently delivering results, influencing with and without authority.
• You have 10+ years of experience in Strategy & Operations, Consulting, Product, or Product Marketing; ideally with a range of experiences across multiple functions, and 4+ years of experience in people management.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York and Washington.

$146,200 $215,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers.

We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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