Senior Claims Control Auditor

Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.

You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.

GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you'll make an impact Primarily focused on ensuring the Claims Operation is in compliance with operational controls and client servicing expectations, where applicable.

Tasked with : executing internal audits of operational controls compiling performance metrics identifying the root cause(s) of control deficiencies developing / monitoring control deficiency remediation plans Responsibilities include : conducting internal operational audits gathering documentation for external operational audits performing control design reviews to identify risks and control weaknesses making recommendations to the Claims Operation for improvements to control execution Additional duties may include : preparation of monthly reports assisting with design and implementation of controls to strengthen the control environment and mitigate risk specialized projects supports the promotion and education of the importance of internal controls with cross functional partners About You Required : Bachelor's degree 5 years relevant claims handling experience Proficiency in MS Office applications, and related claims and business software Preferred : Experience in property and casualty claims handling and / or insurance industry or third party administrator experience Exposure to audit in addition to claims background and strong process management skills Solid understanding of internal controls Experience with process flows and process narrative documentation Behaviors : Strong analytical and organizational skills Excellent interpersonal, written and verbal communication skills Ability to work independently and establish priorities Detail-oriented problem solver with proven ability to evaluate processes, controls and issues to determine the risks Proven ability to facilitate discussions with Division Leaders and bring closure to control issues High ethical standards #LI-TL1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...