Automotive Sales Consultant
Job Description : Automotive Sales Consultant
For over 30 years, the Benson Automotive Group has strived to offer the best dealership experience by proudly serving our community, employees, and customers.
The Benson Automotive Group has experienced remarkable growth recently with now 8 dealerships, across Louisiana and Mississippi.
Make sure to apply with all the requested information, as laid out in the job overview below.
Here at Mercedes-Benz of New Orleans we believe in integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers.
This is the motto that embodies our entire culture here at the Mercedes-Benz of New Orleans.
The Automotive Sales Consultant at Mercedes-Benz of New Orleans will be responsible for selling new and used vehicles to customers.
They will need to have a strong knowledge of the automotive industry and be able to provide excellent customer service. The ideal candidate will have a proven track record of sales success and be able to work in a fast-paced environment.
Veterans and Military spouses are encouraged to apply!
Responsibilities :
- Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle / car selection, test drive, personalization, financing, and paperwork.
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles / cars
- Use customer relationship management (CRM) tool to effectively track all customer interactions
- Present customer deal structure and additional finance products
- Follow up with customers and maintain high customer satisfaction
- Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
- Maintain Customer Satisfaction scores at or above company standards.
- Arrange for delivery and registration of vehicle.
- Engage in business development, contacting prospects and clients via phone and email.
Requirements :
- Proven track record of sales success
- Strong knowledge of the automotive industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to work flexible hours, including weekends and holidays
- Valid driver's license
- Submit to and successfully complete MVR, background check, and pre-employment drug test
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