Customer Service Representative

Gator Insurance Service
Pinellas Park, FL, US
Full-time

Job Description

Job Description

Gator Insurance Service is searching for an experienced licensed P&C Agent with a proven track record in service and sales to join our rapidly growing, independent agency.

We are experiencing a surge in growth, and we need talented individuals that are competitive and driven, motivated, responsible, coachable, and have a passion for helping families with their financial needs.

Job Description :

  • Provides support in obtaining, maintaining, expanding, and servicing customer accounts.
  • Contribute to individual goals and agency success through promoting new business and cross-selling to our existing customer by assessing current and future needs.
  • Make and receive a total of 35+ calls per day
  • Advise clients on insurance matters and bind policies
  • Review applications, renewal request, endorsements
  • Process mortgagee request changes and provide declaration pages
  • Process cancellation requests
  • Must be able to demonstrate a sense of urgency with all customer requests
  • Must be able to work in a team environment while being agile to completing induvial tasks on time
  • Keep up with companies, worksheet, forms, bulletins, and manuals
  • Keep up with continuing education (CE) and computer development
  • Respond to inquiries regarding insurance availability, products, and overcoming common sales objections.
  • Be able to meet individual and office goals
  • Full time shift of 8 hours.
  • Office Hours are 8 : 30am 6 : 00pm, Monday through Friday and 1 Saturday a month from 9-1 : 00
  • Must be willing to jump right in and not require a manager to hold accountable or motivate.
  • Must be OBSESSED in providing a CONSISTENT level of Customer Service

Minimum Qualifications and Requirements

  • High School Degree or equivalent required
  • College degree preferred but not required.
  • 7+ years of sales experience
  • Knowledge with Microsoft Word, Excel, Outlook, and Windows
  • At least 10 years of experience selling and servicing insurance related products
  • 4-40 required or 2-20 optional
  • Might be available to work a minimum of one Saturday per month
  • 30+ days ago
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