Licensed Insurance Sales Agent

Randstad
Carrollton, Texas
$24-$25 an hour
Full-time

job summary : Responsibilities :

Responsibilities :

  • Responds to internal and external inquiries within stated service level agreements.
  • Manages inbound and outbound contacts regarding member questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
  • Analyzes, researches, and resolves problems and discrepancies for member accounts.
  • Maintains product knowledge and awareness of customer service policies.
  • Maintains understanding of federal and state regulations to include compliance.
  • Participates in solution innovation, sales, and retention efforts with current and new clients.
  • Engage in warm sales calls to potential customers, providing exceptional customer service and building rapport.
  • Utilize your expertise to educate customers about our pet insurance products and help them choose the right coverage.
  • Use policy administration systems and quoting tools to provide quotes, conduct policy changes, and take payments accurately and efficiently.
  • Manage customer relationships effectively using CRM software to track interactions and provide outstanding service.

Skills : Insurance, Property Casualty Insurance, property and casualty license, Outside Sales, Basic Computer Skills, Telephone Etiquette Experience : Experienced1 year(s)

responsibilities :

  • Responds to internal and external inquiries within stated service level agreements.
  • Manages inbound and outbound contacts regarding member questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
  • Analyzes, researches, and resolves problems and discrepancies for member accounts.
  • Maintains product knowledge and awareness of customer service policies.
  • Maintains understanding of federal and state regulations to include compliance.
  • Participates in solution innovation, sales, and retention efforts with current and new clients.
  • Engage in warm sales calls to potential customers, providing exceptional customer service and building rapport.
  • Utilize your expertise to educate customers about our pet insurance products and help them choose the right coverage.
  • Use policy administration systems and quoting tools to provide quotes, conduct policy changes, and take payments accurately and efficiently.
  • Manage customer relationships effectively using CRM software to track interactions and provide outstanding service.

The essential functions of this role include :

working weekends

qualifications : Experience

Experience

  • Experienced
  • 1 year

Education

  • High School
  • skills :
  • Insurance
  • Insurance
  • Property Casualty Insurance
  • property and casualty license
  • Outside Sales
  • Basic Computer Skills
  • Telephone Etiquette
  • 30+ days ago
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