AUTOMOTIVE SERVICE DISPATCHER
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Lexus of Cool Springs is looking for our next Automotive Service Dispatcher to join our team.
PAY RATE : $39K plus commission
Benefits :
- Health and dental insurance
- Closed every Sunday and all major holidays
- Paid vacation days
- Paid Lexus training
- Vehicle reimbursement program
- IRA match program
- Christmas club program
Responsibilities :
- Implements and maintains an effective dispatch schedule to technicians to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
- Prioritizes and controls all comebacks to ensure proper and prompt attention
- Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
- Maintains an organized and up-to-date repair log
- Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and / or customer
- Maintains a professional appearance for self and subordinates in accordance with company policy
- Other duties as required
Requirements :
- Ability to quickly acquire in-depth Lexus parts knowledge
- Well-organized, systematic and precise in carrying out job duties
- Communicate effectively with technicians, advisors and customers
- Must be results-driven, highly energized, and customer service oriented
- Possess ability to support a Service team to top-level performance and create a world-class customer experience
Applicants must be at least 19 years old, have a clean driving record and pass a background check and drug screen.
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