Regional Collector Associate - REMOTE

Overview

Regional Collector Associate - REMOTE at Ryder System, Inc.

Job location : Des Moines, IA (remote role).

Note : This job posting is for applicants applying to the Regional Collector Associate role; some boilerplate text and notices have been trimmed for clarity and relevance.

Responsibilities

• Contacts customers to solicit payment, negotiate cessation of services, obtain information on deductions and billing issues, remediate customer payment terms, and determine contract defaults.
• Analyze disputes and deductions to facilitate resolution of amounts due, including issues such as wrong rates, days, miles, subs, damages, fees, insurance, licensing, taxes, purchase orders, repair orders, fee mark-up, and special instructions. Identify root cause and coordinate with upstream partners as appropriate.
• Provide regular updates to Ryder's Finance, Operations, Sales, and Rental leadership on receivables via conference calls and direct contact; contribute to bad debt expense forecasting and dispute information to manage negative impact from bad receivables.
• Participate in projects, committees or focus groups related to enhancements in Collections, Accounts Receivable, Customer Service, and Billing.

Additional Responsibilities

Skills and Abilities

Qualifications

Job Details

Compensation and Benefits

Equal Opportunity

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or other legally protected status.

Important Notice

Some positions require additional screening, including employment and education verification, motor vehicle records check, or other customer-specific requirements. Ryder will communicate with applicants from an @ryder.com email address and will never request payments or banking details during the interview process.

Current Employees

If you are a current Ryder employee, log in to Workday to apply through the internal process.

Job Seekers can review the Job Applicant Privacy Policy by visiting the Ryder career site.

Location appears as : Des Moines, IA; Salary range appears as $70,000.00-$85,000.00 (note : compensation details in external postings may vary).

#J-18808-Ljbffr