Job Title : Customer Service Representative
Job Type : Contract to hire
Location : Bridgewater, NJ; Boulder, CO (hybrid , 3 days onsite 2 days remote)
Job description : Our Customer Associate role supports our clients sales team : managing information collection and application preparation from a team of sales people.
Job role & Responsibilities :
- Serve as the first point of contact for prospective customers via the phone
- Continuously improve your performance in a metrics-driven environment
- Have access to consistent 1 : 1 coaching, ongoing learning and development opportunities, and mentorship
- Ensure prospective customers receive unparalleled service
- You have prior experience in a customer service environment, dealing with a sophisticated client base, either by email or telephone.
- You have excellent customer manner and attention to details
- You are service oriented with an eye to exceeding established service levels
- You are self-motivated, ambitious, and excited to continue to grow in your career
If you find the role interesting or know someone who might be a good fit, email your resume at rajat.pandey@stellarconsulting.
com to discuss the role further
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