Kelly Government Solutions is hiring a Technical Support Specialist for a military contracting company at Hill Airforce Base, UT.
Position Title : Field Service Technician V
Pay Rate : $34.00 / hour
Location : Hill Airforce Base, UT
Travel : None
Work Schedule : Standard Monday Friday 8 hours / Full Time
Citizenship : U.S. Citizens only
Clearance : Active Secret
Job Description :
The client has a job opening for a Field Service Technician for Hill AFB, Utah.
Primary duties : -Provide desktop / laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware / software and networking components to meet personal computer needs -Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware / software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment -Diagnoses and resolves complex end-user hardware / software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc.
Performs new computer configuration and coordinates the workstation upgrade / replacement process -Participates in the deployment of new software platforms -Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete -Verify with the customer that the problem has been resolved and close case
Required Skills : Hardware / software requirements : -Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003 / 2008 -Candidate must work well in a team environment · Have excellent communication skills -Candidate must be a self-motivated.
Have excellent trouble shooting and analytical skills -Excellent knowledge of computer hardware, software, and terminology -Excellent knowledge of computer systems and local area networks Excellent computer skills -Excellent organizational skills
Minimum Years : 5 years in an IT Support role
What happens next :
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