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Patient Care Coordinator / Engager

Patient Care Coordinator / Engager

Lucid Hearing Holding Company, LLCNorthbrook, IL, US
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Job Description

Job Description

Job Description

Our Mission : "Helping People Hear Better"

Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

Club : Sam's Club in Northbrook, IL

Hours : Full time / Tuesday-Saturday 9am-6pm

Pay : $18+ / hr

What you will be doing :

  • Share our passion of giving the gift of hearing by locating people who need hearing help
  • Directing members to our hearing aid center inside the store
  • Interacting with Patients to set them up for hearing tests and hearing aid purchases
  • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
  • 30-50 outbound calls daily.
  • Promote all Lucid Hearing products to members with whom they engage.
  • Educate members on all of products (non hearing aid and hearing aid) when interacting with them
  • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.

What are the perks and benefits of working with Lucid Hearing :

  • Medical, Dental, Vision, & Supplemental Insurance Benefits
  • Company Paid Life Insurance
  • Paid Time Off and Company Paid Holidays
  • 401(k) Plan and Employer Matching
  • Continual Professional Development
  • Career Growth Opportunities to Become a LEADER
  • Associate Product Discounts

    • Qualifications

    Who you are :

  • Willingness to learn and grow within our organization
  • Sales experience preferred
  • Stellar Communication skills
  • Business Development savvy
  • Appointment scheduling experience preferred
  • A passion for educating patients with hearing loss
  • Must be highly energetic and outgoing (a real people person)
  • Be comfortable standing multiple hours

    • Additional Information

    We are an Equal Employment Opportunity Employer.

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    Patient Care Coordinator • Northbrook, IL, US