Position Summary
T he purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
Essential Functions and Key Responsibilities
- Communicates with customers by phone or in person and receive orders.
- Performs order entry by keying purchase information into the computer program.
- Handles and resolves customer complaints and billing issues.
- Acts as liaison between customers, sales group, and manufacturing facility.
- Assists customers with the pricing of standard materials.
- May solicit sales of new or additional products.
- Other duties may be assigned.
Qualifications and Skill Requirements
High school diploma or general education degree (GED) plus 0 - 2 years of experience in the customer service or related area;
or equivalent combination of education and experience. Strong work ethic evidenced by enthusiasm, positive attitude, and high energy level.
- Be vigilant about safety.
- Quality - conscious, oriented to excellence.
Recruiter Contact : VERONICA ACOSTA
VERONICA ACOSTA
YKK AP America Inc. is an
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