Shift Leader

Job Description

Job Description

Our busy quick-service restaurant is looking for a motivated individual with excellent interpersonal and customer service abilities to fill the position of shift manager.

As the shift manager, it will be your responsibility to oversee the staff, greet and serve customers, and manage the restaurant during a specific shift.

You will work alongside team members to make sure food and beverages are delivered to customers quickly. This role is responsible for scheduling employees, assigning them tasks, handling client complaints, and ensuring that all food and drink safety regulations are followed.

Our ideal candidate has a history of working in a quick service or fast food restaurant, strong organizational skills, and supervisory experience.

Please apply right away if this sounds like a great opportunity!

Compensation : $17 - $19 hourly

$17 - $19 hourly

Responsibilities :

• Order supplies and coordinate product deliveries to keep track of inventories and make sure every location is well stocked
• Train the crew on safety guidelines, customer service best practices, and cleaning requirements
• Assist in resolving customer complaints in a timely, efficient, and courteous manner
• Delegate activities to employees and make sure they are executed efficiently and successfully to ensure quick service of all food and beverage
• Take care of all aspects of staffing, such as monitoring, scheduling shifts, and training people to improve compliance and output.

Bring your leadership skills to the forefront and thrive in a dynamic setting where teamwork and passion for quality pizzas drive our success.

• Responsibilities include;
• Supervise and coordinate team members during shifts
• Ensure food quality and service standards are met
• Handle customer inquiries and resolve issues promptly and professionally
• Train and mentor team members to enhance performance
• Assist in managing inventory levels and placing orders as needed

Qualifications :

• Prior food service experience is required, preferably in fast food or quick service as well as the ability to perform different restaurant employee roles
• Previous management or supervisory experience is required
• Have superb communication skills, organizational skills, and problem-solving skills
• A high school diploma or equivalent GED is required
• Proficient computer skills, including experience with Microsoft Office, strongly desired
• Experience in the food service industry
• Previous restaurant management experience preferred
• Availability to work nights and weekends
• Strong communication and organizational skills
• Must be authorized to work in the U.S.

About Company

Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!

At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers.

Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.

Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.