Cashier (Illinois)

Cashier Position

The purpose of the cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.

Responsibilities include :

• Exceed customer expectations by delivering outstanding service through clear communication and active listening.
• Greet customers with a friendly and welcoming demeanor as they enter the store.
• Follow the cashier script to assist customers through the transaction process and educate them on company programs.
• Execute cash management, return, layaway, and exchange policies with precision.
• Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
• Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
• Coordinate with the loaders promptly respond to customer requests for assistance.
• Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
• Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
• Emphasize the value of joining the Rural King loyalty program, detailing benefits.
• Utilize the designated cashier script to engage with customers during transactions.
• Introduce the benefits of the Rural King Visa card to customers.
• Respond to incoming calls at the registers with impeccable phone etiquette.
• Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
• Ensure proper deactivation of either EAS devices or spider wrapped products as needed.
• Maintain heightened awareness of your surroundings to prevent loss and deliver exceptional customer service.
• Execute cashier responsibilities thoroughly, encompassing a range of tasks.
• Refill popcorn and coffee stations in a timely manner to meet customer demands.
• Keep shopping carts and restrooms clean and well-maintained.
• Use general office equipment.
• Participate in cross-training for flexibility in various departments.
• Actively participate in learning initiatives.
• Provide friendly, proactive, and professional internal and external support.
• Demonstrate behaviors that exemplify Rural King's values.
• Perform other duties as assigned.

Essential qualities for success include :

Physical requirements include :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $15.25 - $18.60 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs.