VICE PRESIDENT, COMMUNICATIONS MANAGER

In Commercial Banking (CB), we help businesses and organizations around the world succeed by providing access to capital, strategic advice and tailored solutions.

We build deep, enduring relationships with our clients and are visible and active in our local communities.As the Vice President, Communications Manager in Commercial Banking you will support the internal and executive communications strategy and support for CB's Digital, Data and Product team (DDP).

Comprised of digital product teams, design experts, data scientists and engineers, DDP is responsible for the building, delivery and adoption of great product experiences our clients love.

By innovating, diving deeper into design-led thinking and taking ownership of the end-to-end client experience, DDP is changing the way we run our business and serve our clients.

As a core member of the CB DDP Communications team, this role requires a self-starter who can plan and execute projects strategically, efficiently and innovatively.

Being an excellent writer, creative thinker, hard worker, visual storyteller and a can-do attitude are also necessary attributes for this role.

Previous experience supporting change management and infusing new cultural elements will be helpful.A passion for learning and advancing subject matter expertise across the following areas is a must : digital product transformation, client-centric design and user experiences and building tech-enabled partnerships.

Job Responsibilities : Manage a communications and employee engagement strategy for Product, Digital and Data, Analytics and Technology teams, including a holistic view of employee events, executive messages, recognition opportunities, talking points and editorial stories.

Identify, plan and support communications efforts for product go to market activities working in tight collaboration with digital marketing and external communications teams.

Identify key milestones and examples to promote internally and externally to generate excitement and awareness and lead engagement, identify opportunities to modernize communications, make process improvements and enhance efficiencies and identify and track key performance metrics to report on results.

Collaborate and coordinate with communicators across the firm and CB team to advance communications activities. Write, edit and maintain quality control of compelling stories and content.

Research communications and engagement opportunities and understand the small and big details. Work closely with other CB senior leaders to make the most of all communications opportunities and a deep understanding of both the firm's and CB's priorities by staying up to date on all resources and attending internal / external events.

Required qualifications, capabilities, and skills : 7+ years of experience in communications; Relevant communications experience in Financial Services, Fintech, Technology, Data Management and / or Enterprise software background is a plus.

• Outstanding writing and editing skills is a must, excellent presentation skills and an outstanding to attention to detail;
• identify, tell and share great stories. Ability to navigate complex organizations. High level of independence, energy and integrity;

demonstrates respect for a diversity of opinions and styles, as well as accepts accountability and responsibility. Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.

Expertise in Word, Excel, PowerPoint; Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite) a plus. Act as a team player and be willing to collaborate and contribute on both a strategic and tactical level.