Office Administrator (Healthcare Insurance Verification and Authorization), Temp

Req Number

166047

FlexStaff is seeking a Medical Office Administrator with experience in Healthcare Insurance Authorization and Medical Billing for our Client, a Prosthetics and Orthotics Lab.

Schedule : Monday- Friday, 8 : 30am-5 : 30pm.

This is Temp-to-Hire role.

In this role you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization The ideal candidate would have at least 3 (three) years of healthcare billing / collections experience.

Front Desk Management :

o Greet and welcome patients as they arrive.

o Check in patients and schedule appointments.

Appointment Scheduling :

o Manage and coordinate appointment scheduling for multiple healthcare providers.

o Reschedule or cancel appointments as necessary.

Patient Registration :

o Collect patient information, insurance details, and relevant medical history.

o Ensure all necessary paperwork is completed accurately.

Telephone Communication :

o Answer phone calls promptly and professionally.

o Respond to inquiries from patients, family members, and other healthcare staff.

o Relay messages to appropriate staff and follow up on patient calls.

Record Keeping :

o Maintain and update patient records using electronic health record (EHR) systems or paper files.

o Ensure confidentiality and compliance with HIPAA regulations.

Billing and Insurance :

o Verify patient insurance eligibility and benefits.

o Collect co-pays and payments from patients.

o Assist patients with billing questions or concerns.

Medical Correspondence :

o Prepare and send out correspondence, such as appointment reminders and follow-up letters.

o Ensure the efficient handling of incoming and outgoing medical records and correspondence.

Office Management :

o Maintain a clean and organized reception area.

o Order and manage office supplies as needed.

o Collaborate with other staff to ensure smooth office operations.

Support Healthcare Providers :

o Assist medical professionals with administrative tasks as needed.

o Prepare charts for daily appointments and ensure all necessary documents are available.

Customer Service :

o Provide exceptional customer service to patients and their families.

o Address patient concerns and complaints with professionalism and empathy.

• Additional Salary Detail

The salary range and / or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and / or rate, several factors may be considered as applicable (e.g. location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).

The salary range for this position is $21-$23 / hour

It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed / religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex / gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.