The Trellix ePO System Administrator shall have the following responsibilities :
Installing and configuring required Trellix products, including but not limited to Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, Access Protection on enterprise Microsoft and Linux endpoints;
maintaining malware security compliance and troubleshooting / resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems and requests such as software installs
- Assist with the daily DAT file ingest / deployment cycle
- Ensure the ePO infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL / TLS communications.
- Contribute to development and ongoing improvement of industry best practices and standards for maintaining malware enterprise technologies.
- Assist with installing, testing, and deploying hotfixes / patches for Trellix product releases to manage enterprise vulnerabilities.
- Assist with development of knowledge articles, documentation, and work instructions used by the Malware, server, desktop teams, Tier 2 / 3 Help Desk technicians and remote / deployed units.
Mandatory Skills :
- Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise environment
- Strong working knowledge of Trellix Endpoint Security (ENS) Product
- No degree + 25 years experience OR Bachelor's Degree + 20 years experience
- CompTIA Security+ CE
- TS / SCI with FS Poly
Desired Skills :
- Customer focused and result oriented
- NetApp OnTap
- Strong organizational, communication, and collaboration skills
- Trellix Endpoint Removal and Endpoint Storage Scanning Protection
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