Warehouse Floor Supervisor
Job Description
Job Description
We are in need of a qualified head floor supervisor with no work limitations or restrictions.
Hands on experience willing to train and be trained.
Must be accountable for all work done and willing to hold all direct reports accountable.
Knowledge of safety in a daily 3PL WH operation.
Computer experience is a must (Prior WMS, Microsoft applications)
Must be bi-Lingual Spanish / English
Major Responsibilities : Included but are not limited to.
- Must achieve customer KPI requirements for shipping and order processing.
- Comply and enforce compliance on all corporate set SOPs (Standard Operating Procedures)
- Must meet all shipping compliance standards of customers to ensure 0 chargebacks.
- Planned, monitored, and followed up to ensure shipments were processed and completed per company standards.
- Inform Management of issues that may arise and might require escalation.
- Coordinate with customer service to ensure all shipments are prepared and shipped according to Vendor Compliance and Routing Guides.
- Ensure all small parcel shipments are processed correctly and on time.
- Coordinate with customer service, which will work with carriers to ensure the timely pickup of daily shipments.
- Ability to understand and execute all requirements of Vendor Compliance for Major Department Stores and Discounters, such as, Macy’s, Nordstrom, Dillard’s, Wal-Mart, Target Stores, Belk, TJX , Marshall’s, Walgreens, Joanna, Amazon etc.
- Manage multiple priorities and make sure each project is completed on time and within company guidelines.
- Review and understand customer-specific Vendor Compliance & Routing / Shipping Instructions.
- Maintain key relationships with partners and customers.
- Maintain customer guidelines and procedures. Verify that all shipping procedures and instructions are followed to prevent chargebacks or late shipments.
- Must be able to interact in held meetings and hold their staffing meetings.
- Must manage labor to meet productivity standards and achieve profitability goals.
- Must have MHE certifications (Sit down forklift, cherry picker, order picker)(not all will be required)
Shift start time is 10 : 00 a.m.-11 : 00 a.m.
Weekends may be required with proper notice given.
Vacation pays after a 60-day probationary period.
Holiday pay
PTO and Sick pay
Roll over after 4-6 months.
Cell phone allowance
Yearly reviews
Any candidate to be considered must have at least 5+ years of verified employment in a similar position within a 3PL.
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